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Get paid

Buyers pay at checkout on your store; the money accumulates as your Pitaia balance, and you withdraw it to your account.

1. Set up your payout details​

Go to Dashboard → Settings and open Payout Settings. Fill in:

  • Your country (this defines which payout methods are available).
  • Your legal name and tax id (in Brazil, your CPF or CNPJ).
  • Your payout method — in Brazil, that's your Pix key.

Without payout settings, you can sell but not withdraw — the dashboard will remind you to configure them.

2. Follow your income​

Dashboard → Income shows your money at a glance:

  • Available — what you can withdraw right now.
  • Pending — recent sales still being processed.
  • Your full statement, sale by sale.

3. Cash out​

On the Income page, click Cash Out, enter the amount, and confirm. The minimum cash out is R$10.00. The money goes to the payout method you configured (for example, straight to your Pix).

Fees​

Pitaia charges a 5% transaction fee on all sales — no monthly fee to start selling, you only pay when you sell.

:::info Selling in Brazil with Mercado Pago If your store's currency is BRL, you can connect your own Mercado Pago account in Dashboard → Integrations (click Connect). Payments are then split automatically at purchase time and your share lands directly in your Mercado Pago account — no waiting for a cash out. Note: your name appears on the buyer's card statement. :::